A backup you've never tested isn't a backup.
Ransomware and hardware failure happen. We make sure they don't cost you your business.
Direct answer: A backup that runs on a schedule and a backup that actually restores your systems are two very different things, and most businesses only discover which one they have during an actual emergency. We build and test the second kind: backups stored in three places on two different types of media, with at least one copy physically separate from your office, and a documented, timed restore test on the calendar instead of a job that just says "completed successfully" and gets ignored. That way "hope it doesn't happen to us" is never actually the plan, and when hardware fails or ransomware hits, recovery is measured in hours with a real number attached to it, not an open-ended guess. That number comes from an actual timed test, not a vendor's marketing sheet, so when you tell a client or an auditor how fast you can recover, you're not guessing either.
What's included
Backups in three places
Data existing in at least three places, two storage types, one copy physically separate from your office.
Tested restores
A documented, timed restore test, not just a job that "completed successfully" and was never verified.
Fast recovery times
A real number for how long it takes to get back up, measured in hours, not "we’re not totally sure."
Ransomware readiness
A real option to say no when it matters, instead of negotiating with criminals.
Who this is for
- You’ve never actually tried restoring from your current backup
- You couldn’t tell someone right now how long a full recovery would take
- Ransomware or hardware failure would be a business-ending event, not an inconvenience
- "It’s in the cloud" is currently your entire disaster recovery plan
How we actually run this
The 3-2-1 rule (three copies, two kinds of media, one copy off-site) isn't a slogan, it's the minimum bar we build to for every client, from a single office in Sandy Springs to a multi-location practice, because any single point of failure in a backup plan defeats the point of having one. From there, the harder and more commonly skipped part is verification: we run scheduled, timed restore tests and document the result, so "the backup job succeeded" and "we could actually get back up and running" are the same statement, not two different claims.
Recovery time is the number that actually matters when something goes wrong, and it's the one most businesses can't state with any confidence. We define it up front, in hours, for your specific systems, so a ransomware incident or a failed drive is an inconvenience with a known timeline instead of an open-ended crisis.
Ransomware readiness is really the same discipline pointed at a specific threat: if a tested, isolated backup exists, paying a criminal to get your own data back stops being the only option on the table. That's a real choice we want every client to actually have, not a theoretical one they find out too late they didn't.
That discipline is what letGeorgia Bone and Joint Surgeonsopen a new surgical center on infrastructure that could actually support it: redundant failover protocols that recover the practice from a system failure in minutes, not hours.