Fortune 100 Expertise • 30+ Years Experience • Atlanta Local

Your Trusted Atlanta MSP: IT Solutions Designed for Your Success

404 Network Ninjas delivers ninja-sharp IT solutions that eliminate downtime, slash security risks, and supercharge productivity for Metro Atlanta businesses. Led by a former Fortune 100 Fractional CTO with 20+ years of proven experience, we're the force local companies trust when technology can't fail.

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Trust Indicators

✓ Serving Metro Atlanta Since 2024

✓ 24/7 Local Support Team

✓ Fortune 100 Leadership Experience

✓ 30+ Years Combined IT Expertise

✓ Proactive Monitoring Prevents 95% of IT Issues

✓ Same-Day On-Site Response Throughout Metro Atlanta

✓ Industry Recognized Cybersecurity & Infrastructure Specialists

Key Differentiators

Fortune 100 Proven:
Led by former Fortune 100 CTO with 20+ years turning around multi-department IT divisions

Atlanta Local:
Deep Metro Atlanta roots with on-site support from Roswell to Decatur

Proactive Protection:
24/7 monitoring stops problems before they cost you money

30+ Years Combined Expertise:
Software engineering, cybersecurity, and infrastructure mastery under one roof

OUR SERVICES

Our IT Solutions & Services for Your Business

Managed IT Services Managed IT Services

Managed IT Services

Your complete IT department, outsourced. 24/7 monitoring prevents 95% of problems before they happen.

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Cybersecurity & Network Security Cybersecurity & Network Security

Cybersecurity & Network Security

Bulletproof protection from cyber threats with HIPAA, SOC, and full compliance support.

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Cloud Solutions & Migration Cloud Solutions & Migration

Cloud Solutions & Migration

Scale your business, not your IT headaches. Seamless cloud migration with zero downtime.

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Help Desk & Technical Support Help Desk & Technical Support

Help Desk & Technical Support

Same-day response 8AM-7PM weekdays throughout Metro Atlanta. After-hours emergencies handled appropriately.

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Data Backup & Disaster Recovery Data Backup & Disaster Recovery

Data Backup & Disaster Recovery

Your business continuity insurance. Near instant recovery from any disaster or disruption.

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Infrastructure Design & Optimization Infrastructure Design & Optimization

Infrastructure Design & Optimization

Scalable technology that grows with your success, built with Fortune 100 best practices in mind.

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NIck Cappello

Founder and CEO

The driving force behind 404 Network Ninjas, Nick brings over 20 years of progressive CTO experience developing and implementing complex infrastructures for industry leaders. His proven track record includes turning around multi-department IT divisions in Fortune 100 companies—expertise that now powers Metro Atlanta businesses at a fraction of enterprise costs.

Specialties: Infrastructure strategy, developer supervision, client relations, enterprise-level problem solving

Mario Bittencourt

Head of R&D

With four decades of software engineering expertise, Mario is the technical powerhouse behind our advanced solutions. His deep knowledge spans C++, database systems, cryptography, and cutting-edge technologies like facial recognition and image processing. When complex technical challenges arise, Mario's decades of experience deliver solutions others can't imagine and can't catch up to.

Specialties: Software engineering, cryptography, database optimization, advanced security protocols

Lisa Line

Head of Marketing

Lisa brings three decades of visual marketing mastery to ensure our clients' success stories are told effectively. As a successful small business owner herself (running a Wisconsin tavern while building a local special needs nonprofit), she understands the challenges Metro Atlanta businesses face. Her Adobe expertise since the late 80s and traditional design background create marketing that actually drives results.

Specialties: Visual marketing strategy, small business growth, brand development, community engagement</b<

Success Stories

What Our Clients Say

After a ransomware scare, they implemented a robust backup and disaster recovery plan. We sleep better at night now.

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William Z

Our previous MSP was reactive, but these guys are strategic. They gave us a long-term IT roadmap that actually aligns with our business goals.

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Nancy S

Their cybersecurity team helped us lock down endpoints and secure PHI—critical for our HIPAA compliance strategy.

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Chase T

They helped us migrate our entire office to the cloud with zero disruption. Their cloud solutions were exactly what we needed.

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Tom W

We’ve had zero downtime since switching to their managed services. They proactively monitor and patch everything before problems arise.

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Brooke P

Their IT project management was seamless—from planning to deployment, everything was on time and under budget. A true partner in tech.

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Sarah C

404 Network Ninja Dojo Membership Packages

Holistic Packages Custom Made for Every Sized Business

Smallest

Starter Package

$ 150.00 / user
  • 10-50 users
  • 8AM to 7PM Support Hours
  • 4 Hour Response time (Non Priority Tickets)
  • Optional Backup Solution
  • On-Site Support (Hourly Rate)
  • Basic HIPAA/SOC/etc Compliance
  • Limited Basic Strategic Planning
  • Bi-Annual Business Review

The Foundation for Growth

Designed for growing Atlanta businesses with 10-30 employees, our Starter Package provides the essential IT backbone you need to scale without interruption. We proactively monitor your systems, handle day-to-day support, and manage your core IT infrastructure, so you can focus on building your business, not fixing tech issues. Get reliable performance and peace of mind knowing your essential operations are covered.

Mid-Size

Growth Package

150.00 $ 100.00 / user
  • 51-100 users
  • Priority + Limited After Hours Support
  • 2 Hour Response time (Non Priority Tickets)
  • Enhanced Backup Solution
  • On-Site Support (Hourly Rate)
  • Advanced HIPAA/SOC/etc Compliance
  • Advanced Strategic Planning
  • Quarterly Business Review

Elevate Your Operations, Secure Your Future

Ideal for established Atlanta businesses with 30-70 users, our Growth Package offers comprehensive IT management to optimize your operations and bolster your defenses. We integrate robust cybersecurity, streamline your cloud solutions, and provide strategic IT planning to align your technology with your business objectives. Move beyond basic support to achieve greater efficiency, enhanced security, and a clear roadmap for digital success.

Biggest

Enterprise Package

Via Quote
  • 101+ users
  • 24/7/365 Support Hours
  • 1 Hour Response time (Non Priority Tickets)
  • Premium Custom Backup Solution
  • On-Site Support (Hourly Rate)
  • Premium HIPAA/SOC/etc Compliance
  • Premium Strategic Planning
  • Monthly Business Review

Your Strategic IT Command Center

Built for large Atlanta enterprises with 70+ users, our Enterprise Package delivers premium, strategic IT partnership designed for ultimate control and competitive advantage. We provide advanced cybersecurity solutions, execute seamless cloud transformations, and offer dedicated fractional CTO-level guidance. This isn’t just IT support; it’s a deep collaboration to ensure your technology powers innovation, meets rigorous compliance, and secures your leading position in the market.